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Care For Everyone Program
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Gender Care Clinic

We are proud to offer gender-affirming care services to trans, non-binary, and gender diverse patients at Prime Care Family Health Team.

Contact us +905.878.1720

Referral Intake Temporarily Closed

We are grateful for the trust our community has placed in our Gender Care Clinic. Due to overwhelming demand, we have temporarily paused accepting new referrals while we focus on supporting patients currently on our waitlist. We will post updates on this page when referrals reopen. Thank you for your understanding.

About The Clinic

At Prime Care Family Health Team, we believe all people have the right to access safe, respectful, and affirming healthcare that acknowledges their gender identity.

We firmly denounce discrimination targeting people who are transgender, non-binary, or gender diverse. We are dedicated to providing safe, accessible spaces and gender-affirming care within a multi-disciplined shared care model.

We welcome collaboration with like-minded healthcare organizations, providers, the 2SLGBTQ+ community, and community organizations to ensure folks can access the care they need and live their lives authentically. We understand that gender diverse folks are experts in their own care needs — we look forward to working with you to achieve your goals.

What We Offer

PCFHT provides a range of gender-affirming healthcare and counselling services to individuals ages 16+, including:

  • Education and information on gender identity and healthcare options
  • Support for social, medical, and legal transition processes
  • Surgical assessments, referrals, and support
  • Sexual health education and screening
  • Individualized support for hormone therapy and monitoring
  • Psychosocial support throughout the transition process
  • Group therapy sessions and workshops

Referral Process

We aim to eliminate barriers to accessing care.

  • Individuals can self-refer to PCFHT gender-affirming care services.
  • Referrals can also be made by any healthcare provider, friend, family member, caregiver, or school counsellor with the individual's consent.
Referral form

What to Expect During Your Visit

The first visit is about getting to know you, learning your expectations and goals, and developing an initial understanding of your well-being and gender identity.

You will also have a chance to learn more about our services and the various team members at the clinic. It is important to know that medications may not be prescribed at this initial visit — it takes time for us to get to know you and cover all the information necessary for you to decide on future steps.

You are welcome to bring any support person you wish to your appointments.

  • Please arrive 10 minutes before your scheduled appointment time.

Upcoming Gender Care Clinic Events

Join us for upcoming workshops, group sessions, and community events hosted by our Gender Care Clinic team.

Register for an upcoming event

Information You May Find Useful

Community resources and supports you may find useful.

1-877-825-9011 24/7 support line for individuals in crises as well as a mobile crises team.
1-877-330-6366 Trans peer support hotline (limited daytime hours).
Directory of health and social service providers who have expressed a commitment to providing competent and welcoming care to 2SLGBTQIA+ people in Ontario. Visit directory

Education, Advocacy and Peer Support Groups for Gender Diverse Individuals and Parents of Queer Youth.

Visit website

905-693-4270 or toll-free 1-877-693-4270 8 week virtual group that integrates identity affirmation with cognitive behavioral therapy. Visit website
289-266-0036 Queer@ROCK provides prevention-based programming and supports for 2SLGBTQIA+ children, youth, and families. Visit website